Frequently Asked Questions

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How are your Item Descriptions constructed?

Tag: Item Data

Our descriptions are defined by using parsed out components of descriptions (e.g. Noun + Adjective1 + Size + Brand Name + Additional Features + Additional Manufacturer Descriptive Information + Catalog Number) which are then either abbreviated or expanded based upon character length limits.

We can customize descriptions based on high level attributes such as whether the description is of Med/Surg items, for Surgical Instruments, for Implants, for Biologics or for Pharmaceuticals. We have an example file we can provide if needed.


Do you support Short, Mid, and Long Description lengths?

Tag: Item Data

Yes, we have Short Descriptions (30 characters), Mid Descriptions (60 characters), and Long Descriptions (365 characters).


Do you identify Commodity Code, for example (Noun – Type)?

Tag: Item Data

Yes, this can be generated based on our Noun + Adjective1 fields.


Can you identify critical supplies, e.g. Mass Casualty or Pandemic supplies?

Tag: Item Data

Yes, we have information on mass casualty- and pandemic-type supplies. We constantly work to add new information and items, and when needed have the capabilities to execute one-time reports to help gather information on these items.


What item categorizations do you support?

Tag: Item Data

We support several standard categorization systems that can be associated to your item master, and add new categorizations over time. Currently, we support: GMDN terms and Collective Terms, UNSPSC, HCPCS, FDA Product Codes, Italian CND codes, and SNOMED CT.


Do you help identify items associated to PPE categories?

Tag: Item Data

Yes, and where missing we are capable of executing one-off reports to gather additional item information.


Do you support UOM optimization?

Tag: Master Data Management Processes

Yes, we have an UOM optimization report as part of our sourcing/contract modules. Additionally we store multiple packaging levels and the associated UDI-DIs for those packaging levels, enabling fixes to packaging strings.


Can we find items using your tool even if the primary vendor or manufacturer has the item on long term backorder?

Tag: Master Data Management Processes

You can resolve backorders using our suggested substitutes feature to look at a list of substitute products and filter down based on additional criteria. Additionally, we provide visibility into items' manufacturing locations, which helps with regional sourcing efforts.

Lastly, our matching tools enable you to quickly understand and compare RFPs from different vendors on items for a particular need.


Can you identify which items are implants?

Tag: Item Data

Yes, we have an implant flag data field, a special implant categories flag, and a bioabsorbable flag to provide visibility into which items are implants. Additionally, we did the analysis behind the AHRMM LUC Implant Flag accuracy identification paper.


Do you support GTIN internally and with other healthcare providers?

Tag: Item Data

Our company is providing UDI-DI (GS1-GTIN, HIBCC-UPN, ICCBBA-PPIC) data matching services to healthcare systems in the U.S representing over 200 U.S. hospitals. These services have enabled these hospitals to populate GTIN information in both their item and contract masters.

Our solution has dedicated reports structured for ERP systems like Infor and Lawson to make it as easy as possible for your team to load GTIN information for the right units of measure, including handling duplicate GTIN issues, into your systems so that implant and scanning documentation in EHRs like Epic can be accurate, amongst other benefits. Additionally, we've been told by our customers that our match rate to UDI-DIs is significantly higher than our competitors.


Can you identify clinically equivalent supplies?

Tag: Master Data Management Processes

Yes. We identify clinically equivalent supplies using a combination of approval documentation relationships between products that have been identified to be substantially equivalent by the FDA with the various categorization and data elements of the items (like GMDNs, UNSPSCs, sizes, features and attributes of the products).

This allows us to generate a broad net of substitutes which can be narrowed down by using feature filters, similar to how one would narrow down on items searched on Amazon based on feature filters.


How is your item master enrichment tool integrated with GUDID, GMDN, SNOMED, DARC, and other sources of healthcare supply chain data?

Tag: Item Data

We pull data from GUDID monthly, GMDN monthly, and SNOMED biannually, in accordance to how frequently each of those data sources is updated. We integrate with public data sources at their most frequent refresh cadence in order to provide customers the most up to date information possible. Please contact us for a full list of our data sources.


Does your item master enrichment tool integrate with the Infor CloudSuite ERP?

Tag: Integrations

Users are able to upload .csv and .xlsx files to our web application to run any kind of ad hoc or master data analysis. They are then able to save standard reports in the format of Infor CloudSuite ERP SpreadSheet Designer templates, which enables users to quickly load data in the right format.

Additionally, we offer data feed options via SFTP sites at the moment, and can do weekly ingestions of master files and purchase history into the tool.


How do you identify PO spend that doesn't exist in the item master?

Tag: Master Data Management Processes

You can upload PO history to our web application or have it populated via a standard data feed, which will associate all items with Primary_DIs and Symmetric item IDs. This will enable your team to quickly run reports against the item master on which Special Orders are not currently in the item master, but have been frequently purchased, or are Implantable / Expensive devices that you need to add to your Infor item master. Given the flexibility of our uploads, you can check against inventory, consignment contracts, and documentation in the EHR for further identification of items that may be missing from the item master.