Master Data Management Built for Healthcare Supply Chain Complexity

Healthcare organizations depend on accurate, connected, and trustworthy product data to operate effectively. Yet most hospitals manage item masters, contract files, supplier records, and downstream applications that drift out of sync over time. Inconsistent attributes, missing identifiers, outdated manufacturer information, and mismatched catalog details create friction in purchasing, charging, analytics, and clinical workflows. Symmetric provides the master data management foundation that aligns these systems. Our structured product intelligence, standardized identifiers, and continuously enriched attributes create a single source of truth that supports reliable operations across the entire enterprise.

Symmetric transforms fragmented inputs into a unified, accurate, and always current product dataset that strengthens operational quality, financial performance, and clinical confidence.

A Unified Product Record That Eliminates Confusion

Organizations commonly maintain multiple representations of the same item across ERPs, contracting platforms, formulary systems, pharmacy tools, and clinical applications. These inconsistencies drive avoidable errors and slow decision making.
Symmetric resolves these conflicts with:

• Verified manufacturer names, brands, and catalog identifiers
• Standardized naming conventions that eliminate ambiguity
• Complete and structured attributes that enable clean comparison
• Accurate GTINs and packaging hierarchy across every unit of measure

Every system works from the same reliable product identity, reducing duplication and ensuring consistency.

Standardized Naming and Attributes That Improve Evaluations

Unstandardized product descriptions and incomplete clinical attributes make it difficult to compare items, determine equivalency, or assess financial impact.
Symmetric ensures each record includes:

  • Comprehensive clinical attributes such as sterility, implantable status, latex content, and single use indicators

  • Regulatory markers including FDA classification and HCPCS coding

  • Consistent and structured naming conventions for clarity at scale

  • Detailed packaging hierarchy to support accurate purchasing, charging, and scanning

With dependable data, teams spend less time validating details and more time evaluating options.

Continuously Maintained Data From Trusted Global Sources

Static cleansing projects degrade quickly as manufacturers update catalogs, change packaging, discontinue products, shift production regions, or revise regulatory status.
Symmetric provides continuous enrichment by monitoring:

  • Manufacturer updates across global databases

  • Product and catalog changes as they occur

  • Country of origin and packaging origin modifications

  • Regulatory updates and classification adjustments

  • New product launches and discontinued items

This keeps the master dataset aligned with real world conditions, not last year’s snapshot.

Consistency Across ERP, Contracting, and Clinical Systems

Master data loses its value when downstream systems receive stale or mismatched information. Symmetric synchronizes standardized product data across:

  • ERPs and purchasing platforms - Symmetric has pre-built, bi-directional API integrations with Oracle, Workday, and Infor thanks to our deep partnerships as their preferred data partner

  • Contracting and GPO systems - Symmetric is GPO agnostic and can support every GPO, including Vizient, Premier, and Healthtrust

  • Analytics, BI, and spend dashboards

  • Value analysis and formulary applications

  • Clinical and point-of-use systems

With consistent data flowing into every application, teams can trust the information that drives operational decisions.

Accurate Manufacturer and Supplier Data Across All Categories

Reliable manufacturer details support clean purchasing, accurate charging, and logical contracting strategy. Symmetric provides:

  • Verified manufacturer and brand lineage

  • Supplier and distributor mappings that eliminate confusion

  • Harmonized catalog identifiers across multiple data sources

  • Visibility into production and sourcing attributes

This ensures clean alignment between what is ordered, what is received, and what is recorded in financial systems.

Data Governance That Scales Across the Organization

Strong master data management requires structure, not one-time cleanup. Symmetric supports long-term governance through:

  • Controlled naming standards

  • Defined attribute schemas across categories

  • Automated monitoring and change detection

  • Clear lineage for data provenance

  • Repeatable processes for new item onboarding

Hospitals gain a sustainable model for maintaining data quality rather than relying on periodic manual cleanup.

A Foundation for Value Analysis, Sourcing, and Clinical Alignment

Value analysis teams depend on complete and consistent data to evaluate substitutes and understand comparability. Sourcing teams rely on trustworthy identifiers and attributes to negotiate contracts and assess spend. Clinicians require clarity to evaluate safety, suitability, and workflow impact.

Symmetric’s MDM foundation supports all three by ensuring that every product comparison, financial evaluation, and clinical decision is grounded in reliable information.

The Intelligence Layer Behind Savings, Compliance, and Efficiency

Accurate, structured, and continuously maintained master data strengthens decision quality across the enterprise. With Symmetric, organizations reduce errors, avoid unnecessary spending, improve contract alignment, and decrease operational friction. The result is a higher performing supply chain, stronger financial outcomes, and a more consistent patient care experience.

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Maintaining Accurate Data Across Its Entire Lifecycle

Product information changes constantly due to supplier updates, regulatory revisions, packaging modifications, manufacturing shifts, and discontinuations. Without structured governance, data quality deteriorates quickly and introduces errors throughout the supply chain.

Symmetric provides continuous monitoring and lifecycle updates to keep the item master accurate and complete. This stewardship ensures organizations remain aligned with real world product changes and reduces operational risk.

• Stay current with new product introductions and discontinuations
• Capture attribute and packaging changes directly from manufacturers
• Maintain valid identifiers, classifications, and origin information
• Prevent data decay that leads to purchasing, charging, and clinical workflow issues

Proactive, automated, and continual maintenance keeps the data foundation strong, consistent, and reliable.

Ensuring Accuracy and Consistency in Healthcare Master Data

Master Data Management requires continuous attention to accuracy, structure, and alignment across every system that relies on product information. Symmetric delivers the intelligence and lifecycle support needed to maintain a clean, dependable, and fully standardized dataset. This strengthens operational performance, improves financial accuracy, and reduces friction across the enterprise.

Foundation: Establishing Clean and Complete Records

Symmetric begins by cleansing, validating, and completing product records so the item master reflects accurate details, standardized identifiers, and reliable classifications. This foundation eliminates inconsistencies and creates a single, trusted source of truth for all systems and workflows.

Governance: Maintaining Standards Across Systems

With structured governance tools, Symmetric helps organizations apply consistent naming conventions, coding frameworks, and attribute standards. This ensures every system uses the same rules and significantly reduces manual corrections, data drift, and downstream errors.

Lifecycle Management: Keeping Data Current Over Time

Symmetric continuously updates product information as suppliers revise catalogs, adjust specifications, shift manufacturing, or discontinue items. This lifecycle stewardship keeps critical records accurate, aligned, and reflective of real world changes so organizations never fall behind.