Trusted Intelligence Powering of Foundation of your Hospital Supply Chain

Hospitals rely on their ERP as the operational control tower, yet the ERP can only perform as well as the data feeding it. Most organizations struggle with fragmented, outdated, or incomplete product information spread across item masters, supplier files, contracts, POs, and clinical systems. Symmetric provides the intelligence layer that resolves this challenge.


Symmetric aggregates and validate data from regulatory bodies, manufacturers, distributors, and GPOs, then deliver structured, continuously updated product intelligence directly into the ERP and the systems it powers. This unified foundation gives hospitals real time clarity, reduces errors, strengthens financial and clinical alignment, and supports consistent decision making across supply chain, value analysis, sourcing, finance, and the point of care.

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Symmetric Drives Operational, Clinical, and Financial Performance With Trusted Data

  • Delivering Complete and Standardized Product Intelligence

    Symmetric provides hospitals with a fully enriched, consistently structured product dataset that removes ambiguity and ensures alignment across every system. Accurate identifiers, clean naming, and comprehensive attributes support precise ordering, reduce data conflicts, and create a single dependable foundation for enterprise operations.

  • Accelerating Operational Efficiency Across the Supply Chain

    Reliable product data streamlines receiving, storage, replenishment, and inventory workflows. With fewer discrepancies and less manual rework, supply chain teams can operate with greater speed and accuracy, reducing bottlenecks and eliminating errors that slow purchasing and clinical support.

  • Strengthening Clinical Reliability and Decision Confidence

    Clarity in product details and clinically relevant attributes helps clinicians distinguish between similar items, recognize appropriate alternatives, and make informed decisions. This transparency reduces confusion, supports safe product selection, and maintains continuity of care across environments.

  • Driving Financial Accuracy and Contract Performance

    Validated identifiers and aligned product records enhance cost accuracy, contract compliance, and visibility into spend behavior. Procurement and finance teams can quickly identify off-contract purchasing, pricing variation, and consolidation opportunities, enabling stronger negotiation and better financial outcomes.

Why Symmetric’s Platform Fits Hospitals

What Hospitals Struggle With How Symmetric Supports
Fragmented or inconsistent item data across systems Centralized, standardized, and enriched product intelligence that aligns ERPs, contracting systems, inventory tools, and clinical applications.
Inaccurate or incomplete GTINs that break scanning workflows Symmetric provides verified GTINs and complete packaging hierarchy, ensuring barcode scanning, receiving, documentation, and charge capture workflows operate reliably across the enterprise..
Incorrect or inconsistent UNSPSC codes that hinder categorization and billing accuracy Symmetric assigns and maintains accurate UNSPSC classifications across all products, improving category reporting, aligning spend analysis, and supporting correct billing and reimbursement workflows.
Operational inefficiency from mis-identification or duplicated items Validated identifiers, clean naming, 1,600+ attributes mapped to your ERP, and packaging hierarchy that eliminate ambiguity and reduce rework.
Silos of information across GPO, ERP, EMR, WMS, and POU systems/td> Pre-built, bidirectional ERP integrations built into the cloud to connect all your systems with Symmetric's virtual catalogs
Clinical confusion between similar supplies Clear attribute differentiation (size, sterility, single use, implants, etc) and vetted alternatives for safe, confident clinical selection.
Contract, pricing, and billing mismatches or errors Aligned identifiers and contracted equivalents that improve cost accuracy, prevent leakage, and support compliant billing.
Silos across datasets and disconnected systems Integration across contract, vendor, and item masters to ensure consistent data flows between departments and applications.
Poor visibility into Country of Origin or supply chain risk Normalized CoO and tariff data at the SKU level to support sourcing decisions, risk mitigation, and resiliency planning.
Manual item master management and rapid data decay by over 30% year over year Continuous enrichment of 19M+ items, 1,600+ attributes, and 3M+ substitutes, fully ERP-integrated and refreshed in real time.
Product disruption, recalls, and slow substitute processes Faster clinical substitution pathways using cross-linkages, recall context, and clinically mapped metadata.
Analytics delays due to scattered or manually pulled data Actionable dashboards and enriched reporting that surface usage trends, outliers, and risk signals instantly to track preference cards, critical item lists, and high usage items.

Partnering With Hospitals at All Levels

  • Supply Chain Leaders

    Gain the clarity needed for system wide planning, cost management, standardization strategy, and enterprise level decision making grounded in reliable data

  • Procurement & Logistics Teams

    Rely on accurate product intelligence for ordering, vendor coordination, sourcing decisions, and inventory planning without ambiguity or rework

  • Warehouse & Supply Staff

    Use dependable identifiers and packaging hierarchy to streamline storage, picking, receiving, and replenishment workflows with fewer errors

  • Clinical & Patient Care Teams

    Access trusted product details and clinically relevant attributes to support safe supply selection, charge capture, and consistent clinical workflows

  • Billing & Finance Departments

    Link usage data to validated product records to improve billing accuracy, support compliant reimbursement, and strengthen cost reporting across the organization.

  • Information Technology and Data Teams

    Integrate clean, standardized product data across ERP, EMR, contracting, analytics, and automation tools, reducing maintenance burden and ensuring every system runs on a consistent, reliable dataset.

Fixed Data Integrity
Continuous Value for Hospitals

Hospitals operate in a constantly shifting environment: new products enter the market, packaging changes, regulations evolve, and clinical needs shift. Without continuous stewardship, item data quickly falls out of sync with reality. Symmetric provides a living, actively maintained product database that evolves alongside your organization, ensuring accuracy over time rather than at a single point in time.

This continuous data stewardship enables hospitals to:

  • Onboard new products immediately and correctly

  • Keep catalog data aligned when suppliers change packaging or identifiers

  • Maintain consistent data across departments and systems

  • Reduce manual cleanup and avoid data drift over time

Symmetric delivers durable data integrity, so operational, clinical, and financial workflows can rely on information that stays accurate long after implementation.